Chinese Medicine Wisdom Holistic Health Clinic | Gold Coast

Terms and Conditions

Learn more about our clinic policies and legal information.

Welcome to Chinese Medicine Wisdom Holistic Health Clinic. These Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

Clinic Services

  1. Scope of Services:

   – We provide holistic health services including acupuncture, personalized precision herbal medicine, intuitive counselling, and personal development services.

   – All treatments are administered by qualified practitioners with extensive experience in Traditional Chinese Medicine (TCM).

  1. Health Information and Consultation:

   – The information provided during consultations and treatments is based on TCM principles and is intended to support your overall well-being.

   – Our services are not a substitute for professional medical advice, diagnosis, or treatment from a licensed healthcare provider.


Appointments and Cancellations

  1. Booking Appointments:

   – Appointments can be booked through our website, by phone, or in person at our clinic.

   – We require accurate personal information to schedule and confirm appointments.

  1. Cancellation Policy:

   – We require at least 24 hours’ notice for appointment cancellations or rescheduling.

   – Late cancellations or missed appointments may incur a cancellation fee equivalent to the cost of the missed session.

  1. Late Arrivals:

   – If you arrive late for your appointment, the session will still end at the scheduled time, and the full fee will be charged.


Payments and Fees

  1. Payment Methods:

   – We accept cash, credit/debit cards, and electronic payments.

   – Payment is due at the time of service unless other arrangements have been made in advance.

  1. Insurance and Health Funds:

   – Some services may be covered by private health funds. Please check with your provider for specific coverage details.

   – It is the patient’s responsibility to confirm insurance coverage and submit claims for reimbursement.

  1. Payment Plans:

   – We offer payment plans for certain treatments. Please discuss available options with our staff.


Privacy and Confidentiality

  1. Personal Information:

   – We are committed to protecting your privacy and personal information. All information collected is kept confidential and secure.

   – Your personal and medical information will not be shared with third parties without your consent, except as required by law.

  1. Access to Records:

   – You have the right to request access to your treatment records. Please contact our clinic for more information.


Use of Website

  1. Website Content:

   – The content on our website is for informational purposes only and is not intended to replace professional medical advice.

   – We strive to keep the information on our website accurate and up-to-date but do not guarantee its completeness or accuracy.

  1. Intellectual Property:

   – All content on our website, including text, images, and logos, is the property of Chinese Medicine Wisdom Holistic Health Clinic and is protected by copyright laws.

   – You may not reproduce, distribute, or use any content from our website without our written permission.


Limitation of Liability

  1. General Liability:

   – Chinese Medicine Wisdom Holistic Health Clinic is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services or website.

   – We are not responsible for any damages resulting from the misuse of information provided during consultations or treatments.

  1. Medical Disclaimer:

   – Our services are provided based on TCM principles and are intended to complement, not replace, conventional medical treatments.

   – Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.


Changes to Terms and Conditions

  1. Updates:

   – We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

   – Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.


Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:


Chinese Medicine Wisdom Holistic Health Clinic  

20A Tedder Avenue, Main Beach, QLD  

0466 961 556

Thank you for choosing Chinese Medicine Wisdom Holistic Health Clinic. We look forward to supporting you on your journey to holistic health and well-being.